Medicare Part D Helpline

Confused about or have problems with the Medicare Part D Prescription Drug Benefit?

The Disability Rights Wisconsin Part D Helpline is here for you.

Hours: Monday – Friday, 9:00am – 5:00pm
Toll-free Helpline: 1-800-926-4862

What is Medicare Part D?

pills spilling out of prescription container

Medicare Part D is the prescription drug coverage part of Medicare. Medicare beneficiaries can enroll in prescription drug plans provided by private insurance companies that have a contract with Medicare to provide this coverage. There are two ways to get coverage available in Wisconsin, stand-alone Prescription Drug Plans (PDPs) and Medicare Advantage plans bundled with prescription drug coverage (MAPDs).

How We Help

Disability Rights Wisconsin Medicare Part D Helpline assists all who are enrolled in Medicare, curious about how Medicare works, or when to enroll. The Part D helpline is here for all, no matter what age or disability.

Beneficiaries, family members, and caregivers can reach the helpline at:


The Medicare Part D helpline provides free accurate information and assistance with:

  • Medicare enrollment questions
  • Choosing and enrolling in a Medicare Advantage or Part D plan
  • Changing plans
  • Understanding Part D costs and programs to help with costs
  • Prescription drug coverage issues

Help with Medicare Part D Costs

Medicare beneficiaries with low income and resources may be able to get help with their Medicare Part D costs. You can apply through Social Security for Extra Help for Part D drug plan copays, premiums, and deductible. You can apply for Extra Help at your local Social Security office or online at the Social Security Administration website. Anyone with Medicaid is automatically eligible for help with Medicare Part D copays, premiums, and deductibles. Call the helpline if you have questions about eligibility.

Drug Plan Enrollment

Everyone who is enrolled in Medicare is eligible to enroll in a Medicare Part D plan. October 15 to December 7 is the annual enrollment period when all Medicare beneficiaries can make decisions about their Part D plan for the upcoming year. Depending on certain circumstances, other special enrollment periods may apply throughout the year. Call the helpline if you have questions about enrollment.


Medicare Part D Helpline helps individuals in Wisconsin that are:

  • Any age with or without a disability.
  • Currently on Medicare or becoming eligible for Medicare.
  • A family member or guardian of an individual eligible for or enrolled in Medicare.

Our Team

Our Helpline team is made up of highly knowledgeable advocates with a long history of navigating through the Medicare and Medicaid system.

DRW Programs

Medicare Part D Helpline Resources & Documents

  • Medicare Booklet

    This booklet from the Social Security Administration provides basic information about what Medicare is, who is covered, and some of the options you have for choosing Medicare coverage.

  • Medicare and You

    Medicare and You is the official guide for Medicare, published by It has important information about Medicare benefits, costs, rights, and protections; health and drug plans; and answers to common questions you may have.

  • How to Get Prescription Drug Coverage

    This article by describes how to get Medicare prescription drug coverage and what to consider when getting coverage.

  • Help with Drug Costs

    This article by explains the Extra Help program and other ways to lower prescription drug costs.

  • Drug Coverage (Part D)

    The official U.S. Government site for Medicare Part D.