Contact Us

Contact Us

Looking for Help?

DRW's Protection and Advocacy and Victim Advocacy Program programs are closed for new intakes and are not taking new calls or contacts until 6/8/26. We will not answer new requests during this time. If you have an open case now, please talk directly with the DRW staff person on your case. Please see our Resource Center for information and resources. If you need help after 6/8/26, you may reach out again.

Our Family Care and IRIS Ombudsman Program and SSI Managed Care External Advocacy Project are open and taking calls if you need help with these programs. Please go to their program pages for more information about eligibility and services. For Family Care and IRIS Ombudsman Program and SSI Managed Care External Advocacy Project requests only, you can fill out a request form below

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If you need to reach us for business reason, contact DRW by:

Phone at 800-928-8778

Email at info@drwi.org

Fax at 833-635-1968

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Hours of Operation

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Office Location Info

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If you have a complaint about DRW

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Regular Hours of Operation

Day of Week Regular Business Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday Closed
Sunday Closed

Office Locations

Madison Office Regular Hours of Operation

Day of Week Madison Office Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday Closed
Saturday Closed
Sunday Closed

Milwaukee Office Regular Hours of Operation

Day of Week Milwaukee Office Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday Closed
Saturday Closed
Sunday Closed

DRW Programs

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