The Disability Information and Access Line is Now Live!

Vaccine vial held by hand with rubber glove on

The U.S. Human Health Services has announced the Disability Information and Access Line (D.I.A.L), a national hotline that connects people with disabilities to information and services to improve access to COVID-19 vaccines.

To reach the hotline, call 888-677-1199. Staff will be available Monday through Friday, from 8:00am to 7:00pm (Central). Alternatively, reach out to the hotline via email at

Trained staff are standing by to:

  • Help find local vaccination locations.
  • Assist with making vaccination appointments.
  • Connect callers to local services – such as accessible transportation – to overcome barriers to vaccination.
  • Provide information and resources to answer questions and address concerns about the vaccines.

For more information on the hotline: Disability Information and Access Line

DIAL was created through a partnership between the Administration for Community Living and the Centers for Disease Control and Prevention.